Shawn and John are wonderful.
Shawn walked me through the process over the phone and carefully answered all my questions. John was on time and had my window fixed in no time.
Also, my cost was $100 less than expected. Definitely would call them first, next time I need auto glass repair!
~ Shannon H. of Portland, OR
Their quote was not the cheapest I got (it was $17 more than another quote) but I chose them because talking with Shaun on the phone he asked me several questions about my windshield. That way he knew what part to get and what I wanted. I chose them because Shaun seemed the most knowledgeable and I felt like I knew what I was getting with them. John showed up on time, was super friendly, quick with the install, and very professional. I appreciate that they are a small local business and work for themselves. That $17 was worth it, I have piece of mind that they installed the right product and it was done correctly.
~ Krysta V. of Portland, OR
These guys are seriously the best! I had my car broken into, & Sean was super patient with me on the phone lol, annoying him with a million questions I had. And gave me the quote on how much it'd cost and the time they could come to me! John was awesome as well, he came around the time Sean said he'd send someone, & because of a motor issue he couldn't fix it, since u had to go get the motor fixed. but was able to let me buy the glass off of him. Go to these guys if you ever need any glass done. They're super friendly and seriously the best. Could not thank them enough for all their help! You guys are AWESOMEEEE
Seriously The Best!
~ Tiffany S. of Portland, OR
Shaun and his team went above and beyond my expectations. He not only was the first to respond to my inquiry, but he also quoted me one of the lowest prices and was able to work with my insurance. Shaun's team came right to my work place. They were incredibly friendly and did a great job! My advice to anyone in need of glass work...no need to keep searching, ( I did it for you) these guys are it! Thank you, all! So grateful.
Beyond My Expectations.
~ Laura A. of Portland, OR
Highly recommend working with Sean at SIR GLASS. He fixed our window same-day, in the dark, and it was freezing. He was super friendly and professional. On a day where he was the ONLY glass repair shop that answered the phone, he was a real lifesaver!
~ Megan B. of Portland, OR
These guys are absolutely fantastic! My car was broken into and my things were stolen (including my wallet). I called SIR Glass and spoke with Shawn. Just couple of hours later John was able to meet me at my work (all the way across town!) in order to do the window repair and save the day. Not only did they do a stellar job, but were very understanding and accommodating to my situation and I am extremely thankful for that! Couldn't be more thankful :)
~ Bianca A. of Portland, OR
If you need your windows replaced, call these guys first and save yourself the hassle. They are the second place out if three that I called, and not only did they have the cheapest quote ($85 cheaper) but they would come out to me, so I didn't have to drive to some shop with two broken windows. A little back story, on Thursday night/ Friday at 1 am someone broke both my front windows while I was at work, I called these guys at 11 Friday morning after I woke up , and told them that as soon as I could come up with the money I would call them back. Sean assured me that I could have them replaced that evening. I called them back around 1:30 after I figured the money part out, and Sean said that they would have someone out between 5-7 pm because they were very busy. I was so glad that they could get this done that day. John showed up about a quarter after 7, after calling and saying he was running a bit late. When he got here he was kind and ready to work. He said I was his 7th client that day, and 4 others were break-ins too. Even though he had been working all day and it was freezing out, he worked in the dark with the only his spotlights. After about an hour and a half of meticulous work and nice conversation John was done. I am so grateful to these guys for their hard work and dedication to helping people in a really crappy situation. Thanks again for being awesome, I hope I never have to call again, but if I do I'll call SIR Glass.
~Logan B. of Portland, OR
Yesterday I had my car broken into and the front passenger window glass was shattered. It was a pleasure working with Sean. He was able to get me in the same day and fix the window before my drive back to Seattle on a Saturday. All around great customer service.
Great Customer Service.
~Ayo A. of Portland, OR
Great group of guys. They Made a house call at the last minute on a holiday. For a great price too. They sent out a text message 15 minutes before arrival and also a courtesy text when the service was completed. They also Finished in a timely fashion The boss even calls you personally to make sure your 100% satisfied. Superb customer skills. Highly recommend. Thanks again Shaun & Moses.
~Antoine S. of Portland, OR
My experience with SirGlass has been fabulous! Excellent customer service, fix my windshield at my home, and the work looks great!!
Work Looks Great!
~ Jen S. of Portland, OR
Noticed a small crack in my windshield that quickly spread into a much larger one last night. Requested a quote late in the evening and received a response first thing in the morning. Shaun was very nice and professional over the phone and was able to provide a quote immediately; the quote he gave me was the lowest in cost compared to 3 other ones I had also received. In addition to that, they were able to come to my residence (same day!) to install the new windshield as soon as I got off work.
My new windshield was installed by John and he did a great job. He was thorough, timely, and answered any questions I had. Overall, I had a great experience and I am very happy with the results!
~Rachel J. of Portland, OR